How To Fix Exchange Is Currently In Recovery Mode?

Last Modified: September 23, 2019

Exchange is currently in recovery mode error denotes that MS Exchange and MS Outlook are in recovery mode. In such a situation the user can choose between two options Online and Offline Mode. If you click on Connect using the online mode, which means you can access the Exchange Server, but not allowed to access the old OST file. In the offline mode, you can access old OST file and the data, but can’t access the Exchange Server.

Reasons behind the error

  1. Issues in the DNS server settings/setup
  2. Inconsistencies in the EDB file, for example the copy of mailbox cached in Outlook may vary from the copy of MS Exchange.
  3. When user tries to reset the exchange mailbox while the Cached Exchange mode is enabled by default settings.

In this situation a new OST file will be made in Outlook and the old OST file will be kept on the local machine.

What is Cached Exchange Mode?

The MS Outlook 2003 and later versions introduced a new feature Cached Exchange Mode. In this mode, MS Outlook keeps a duplicate copy of the OST file on the local machine, ensuring the items that are as of now on the Exchange Server are constantly replicated. This ensures synchronization between Exchange server and Outlook in offline mode.

Fix Exchange Is Currently In Recovery Mode Error - Manual Method

Note: Please keep a backup before implementing these methods.

Method 1: Disable Cached Exchange Mode

  1. Open MS Outlook
  2. Go to File option
  3. Select Account Settings and click on the Account Settings
  4. Click on the change button
  5. Uncheck the Use Cached Exchange Mode option
  6. Click on the Next button
  7. Delete the Offline OST file
  8. Restart the MS Outlook and cached Exchange mode will be enabled. If not enabled then enable the cached Exchange mode.

Method 2: Create A New Profile

  1. Open MS Outlook
  2. Go to File option
  3. Select Account Settings and click on the Manage Profiles
  4. Click on Show Profile
  5. Click on Add
  6. Type a name for the profile
  7. Click on OK

You can also use OST to PST tool to convert inaccessible OST files into PST file format that are easily importable by Outlook.