Learn how to resolve OST file internal error 0000000E?

Sep 19, 2020 | Posted by: Deepak Singh Bisht

MS Outlook is one of the best personal information managers from Microsoft, but many users use it as a desktop application. You can use Outlook as a standalone application or with MS Exchange, Sharepoint. It creates two types of files OST and PST. These file stores all data items like emails, calendars, contacts, notes, etc. When you connect Outlook with the MS Exchange server, then all data saved into the exchange server. However, users can save a copy of the exchange server into the local machine by using cached exchange mode.

Now, most account types like Office 365, IMAP, etc. use the OST file to save data. The OST file is very safe and reliable. But, there are many situations where OST files become inaccessible.

Reasons behind OST file errors

  1. Virus attack
  2. Power failure
  3. Sudden Outlook termination
  4. Synchronization issues

These are the main reasons behind the OST file errors. Sometimes these errors lead to serious corruption. Here, we will discuss one of the errors that mainly occur because of synchronization interruption.

What is OST File Internal Error Code 0000000E?

OST File Internal Error Code 0000000E is a common issue. This error emerges because of OST synchronization interruptions. As a result, the OST data file becomes inaccessible. Users also might experience several other errors that lead to OST file corruption. If you encounter this error, you can resolve it by using the manual methods.

  1. OST internal error (error code=00000003)
  2. Error 8004011D-526-80040115-0
  3. Unknown error code 0x8004103b
  4. Service-specific error 0 (0x0)
  5. Error-message/c5e20916-9359-43fc-9bd9

How to fix OST file internal error code?

These errors occur because of the synchronization issue or when the OST file gets corrupted. In such a situation, try the OST Integrity Check (ScanOST.exe) utility. It is a free utility that helps the user to manage the OST synchronization and minor corruption issues.

Note: This utility is not available for Outlook 2010 and later versions.

OST Integrity Check (ScanOST.exe) utility limitations:

OST Integrity Check (ScanOST.exe) utility can only handle synchronization errors and minor corruption. If the OST file gets corrupted, then this tool unable to repair that file. Also, if the Exchange Server is down or disconnected, then Scanost.exe can’t be used.

Note: Please keep a backup of the original file before running ScanOST.exe

What if OST Integrity Check (ScanOST.exe) Utility fails?

If this utility does not repair your file, then go for a trendy and reliable solution. Try the SysCurve OST Converter tool. It is the best tool that resolves the OST File Internal Error 0000000E and easily converts OST file to PST file. With this tool, you can also export OST data into Outlook PST MSG, EML, and MBOX file format. You can also try the free version of this software. The demo version allows you to save the first 20 items from each folder.


In this post, we discussed MS Outlook, OST file, and how to resolve OST file internal error. If you have questions related to this topic, then use the ask page. We would be happy to help you.


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