Many times Outlook users complain that they are not able to see all their emails in Outlook inbox. There can be many reasons behind this error like poor internet connection, technical glitch, wrong settings, etc. Sometimes Outlook users confuse unsynced emails with missing emails. The unsynced emails sooner or later get synched. But missing emails happen when you are not receiving a certain type of email or any email even with a good internet connection. This problem is common for most of the users working on MS Outlook.
In this post, we will discuss the top reasons why Outlook not showing all emails in Inbox. We'll also learn how you can get back all those missing emails. If you are looking for an easy solution, then this post will work for you.
Top reasons why Outlook not showing all emails in inbox
If users are not getting emails in their inbox then these things can happen. Inbox is not syncing real-time or is not downloading email from the server or Outlook is not showing the email due to email rules. There can be other scenarios as mentioned below.
- Poor internet connection
- Synchronization issue
- Outlook folder view settings
- Auto archive settings
- Oversized PST file
How to fix Outlook not showing all emails in inbox?
To fix this problem, you have to find the exact cause of the problem. Here we are going to use some common methods to resolve this issue.
Note: Before using any manual solution, prepare a backup.
Method 1: Send/Receive Option
Sometimes Outlook emails may not sync properly due to power failure or poor internet connection. Due to which many times we do not see the emails. With the help of this option, we will make sure that everything is synchronized or not. To ensure synchronization, follow the steps below.
- Open MS Outlook
- Click on Send/Receive option tab
- Click on Send/Receive All Folders
- Once the process gets completed, check your emails.
Method 2: Change Advanced View Settings
Many Outlook users set these filters to avoid receiving unnecessary emails. Because of these filters, you may not receive specific emails. If you want to receive all emails, you will need to change the custom filter setting. To change advanced filter settings, follow the steps below.
- Open MS Outlook
- Click on the View tab
- From Current View, click on Customize Current View
- Click on the Filter button and select the Advanced tab
- Select the Received today option and click on remove
Method 3: Add Outlook Account again
If Outlook not showing all emails in Inbox, then there may be some unspecified reasons. In this case, remove the email account from Outlook and add it again. To remove the email account, follow the steps below.
Remove Outlook Account
- Launch MS Outlook
- Click on the File tab.
- Click on the Account settings and select Account settings.
- Select the email account, which you want to remove and click on the remove icon.
- From the Account Settings popup, click on the Yes button to confirm.
Add Outlook Account
- Launch MS Outlook
- Click on the File tab.
- Click on Add Account button.
- Enter your name, email, password, and retype the password.
- Click on Next to proceed.
- Once the account is configured properly, then click on the Finish button.
Method 4: Export and Import PST file
Sometimes your old email history can't be exported and imported. In such a case, you can use a backup PST file or create a new backup in such a case. After creating the backup, you can import the PST file. After this process, you may receive your lost emails.
Export a backup
- Launch MS Outlook
- Click on the File tab.
- Select Open & Export and click on Import/Export option.
- From Import and Export wizard, select Export to a file and click on the Next button.
- From Export to a file, select Outlook data file (.pst) and click on the Next button.
- Select email account, select the Include subfolders option and click on the Next button.
- Click on the Browse button to provide a destination path and select do not export duplicate items.
- Click on the Finish button.
Import PST File
- Launch MS Outlook
- Click on the File tab.
- Select Open & Export and click on Import/Export option.
- From Import and Export wizard, select Import from another program or file and click on the Next button.
- From Export to a file, select Outlook data file (.pst) and click on the Next button.
- Click on the Browse button and select PST file and click on the Next button.
- Select the import option, select the Include subfolders option, and click on the Finish button.
Conclusion
We discussed all possible manual methods to fix Outlook not showing all emails in Inbox. This is a common problem for Outlook users but it can affect productivity. If you are facing this problem, you can easily follow the manual solutions given above. Hope it will help you.